Rob McGillen is the chief innovation officer at CBIZ Financial Services, enabling thousands of firm professionals to better serve mid-market clients with innovative ways of work, data analytics, intelligent automation, artificial intelligence, and digital solutions which provide enhanced insights to client needs. Rob began his career at Grant Thornton LLP where he worked across five continents in 19 years, went onto found and lead a digital transformation firm which specialized in A.I., Data analytics, and digital platforms, and enabled digital transformation for clients of CBIZ in private equity.

Carmel has over 25 years of experience applying software solutions to achieve strategic business objectives, currently serving as the Partner in charge of AI, Automation, and Analytics. She leads a dedicated team in implementing a range of AI projects for diverse clients, focusing on enhancing operational efficiency and fostering innovation. With a strong track record of guiding organizations through digital transformations, Carmel specializes in strategic AI deployment to create competitive advantages. Prior to her current role, she directed business-driven processes from conception to implementation, encompassing comprehensive product management, usability, and organizational development. Carmel's previous positions include Director of ERP & Control Systems at Guitar Center, and roles as CIO and VP of IT at Network Equipment Technologies. She holds an M.S. in organizational development with a focus on change management from the University of San Francisco, and a B.S. in health and community science from the University of Nevada, Reno.