NEW YORK STATE SOCIETY OF CPAS
Date effective: August 20, 2021
COVID Acknowledgement: By registering for and attending an in-person event, you acknowledge that NYSSCPA expects all participants at NYSSCPA events to comply with CDC, state and local COVID-related guidelines, rules, and requirements effective at the time of the in-person event, including any stricter requirements established by the venue, that you are attending at your own risk and that you release NYSSCPA, its officers, directors, members, agents, employees, and assigns from any liability related to COVID-19 which might occur as a result of your attendance.
Cancellation/Refund Policy:Cancellation requests must be made 14 days in advance of the program to receive a refund, a $50 processing fee will be charged.
Requests made less than 14 days in advance of the program; fees are not refundable. Cancellation requests will not be accepted on or after the presentation date.
All requests must be submitted in writing by email, fax or regular mail.
Transfer/Substitution Policy: Transfers to another program or another person may substitute for you without a charge if the request is made 14 days in advance of the program.
Transfers and substitutions requested less than 14 days in advance of the program will be charged a $25 processing fee with exceptions as noted belowTransfers requested on the day of the program are not permitted, unless:
Transfers/Substitutions will not be permitted once materials have been uploaded and made available to registrants.
All requests must be submitted in writing by email, fax or regular mail.
Course Cancellation Policy: In the event that a program must be cancelled, registrants will be notified immediately and a refund and/or transfer to another event will be processed with no fee. Registrants will be notified of the rescheduled program. The NYSSCPA/FAE does not assume financial responsibility for penalties or expenses incurred by registrants who must cancel travel arrangements due to course cancellation.
Late Arrivals and Early Departures Policy: Anyone who arrives at the program late or leaves early will have his or her CPE credits adjusted accordingly. CPE credit is granted at a rate of one credit hour for every 50 minutes of in-class participation.
No-Show Policy: A registrant who does not attend a program is considered a no-show and forfeits their payment and/or FAE Value Pass CPE hours. To avoid being a no-show, please follow the cancellation/transfer/substitution guidelines before the program date.
Late Registrant Policy: All persons registering for a FAE paperless program after 7:00 a.m. the day before the program are considered a late registrant. Materials for your course can be found at cpe.nysscpa.org/current-registrations, and a link is included in your registration receipt. No other notices will be sent regarding course materials.
Walk-in Policy: All individuals are permitted to register on the day of the seminar or conference at no additional fee, subject to the availability of seats.
Please be advised as a Walk-In; program materials will not be provided on-site. You will be able to access materials once your order is entered in the system. A link to access the materials will be included in your registration receipt.
Live Webcast Quiz Policy: A FAE webcast registrant has two (2) quiz attempts to gain CPE credit. After two failed attempts to pass the quiz, FAE is unable to issue CPE credits for the failed webcast. If you feel you failed in error or should receive partial credit, contact customer service at 800-537-3635 or email memberservices@nysscpa.org for assistance.
Program Materials Policy: Program materials will be available to access online. All materials will be accessed through the myCPE portal – cpe.nysscpa.org. If materials have been posted before you register for a course, you will be alerted to this in your registration email and can access materials immediately. Otherwise, you will be notified via email that materials are ready for download, at least 3 business days in advance of the course. All notifications about material changes or updates will be made via email.
Once e-materials have been uploaded there will be no refunds, transfers or substitutions.
Program materials are designed specifically for the program and are available only to participants. The materials, or portions thereof, are not available for sale to individuals or institutions and may not be reproduced,
Email Policy: Any pertinent notifications about a CPE course will be made via email. This includes, but is not limited to course cancellations, date changes, venue changes, material updates and registration receipts. You will be notified using your email address on file with us; please make sure to keep it accurate and up-to-date. You can change this by calling customer service at 800-537-3635 or by editing your Member Profile.
Audio/Visual Release Policy and Acknowledgement:By registering and attending a seminar, program, conference, session, or other event (collectively, an “Event”) sponsored by the New York State Society of CPAs, the Foundation for Accounting Education, the Moynihan Scholarship Fund, Inc., or any affiliated entity thereof (collectively, the “Society”), you acknowledge and agree that the Society has the right at the Event to record, film, photograph, or capture your voice and/or likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media for any purpose whatsoever without any further approval from you or any payment to you. You further acknowledge and agree that all such media and all rights therein are the sole property of the Society. Without limiting the foregoing, the foregoing includes the right to edit such media, the right to use the media alone or together with other information, and the right to license others to use or disseminate the media.
Special Requirements: If you plan to attend a program and will need assistance relating to a disability or have a special dietary requirement, please contact customer service at 800-537-3635, at least 5-7 business days prior to the event.
Questions/Concerns: If you have questions or concerns, please contact our offices at customerservice@nysscpa.org or 800-537-3635.