Recruiters: Some Gen Z Job Applicants Misuse AI, Resulting in Many Duplicate Cover Letters

Some members of Gen Z are misusing artificial intelligence when applying for jobs, and recruiters say they are receiving hundreds of the exact same cover letters and application responses, CNBC Make It reported.
“I speak to businesses and employers who hire anything from like 10 to 1000s of Gen Z every year,” said, Shoshana Davis, a Gen Z career expert and founder of the career consultancy Fairy Job Mother, in an interview with CNBC. “And one of the main challenges that I’m seeing at the moment is the use of AI, specifically ChatGPT, and it’s not being used in the right way, and it’s not being used effectively.”
Davis explained that “employers are getting hundreds of the exact same cover letters word for word,” or answers to job application questions that are the same, and suspect that ChatGPT is being used.
Gen Z uses AI the most of any generations. Sixty-one percent of Gen Z said they can’t imagine doing work tasks without using generative AI, a February Grammarly survey of 1,002 knowledge workers and 253 business leaders found.
One reason why copying ChatGPT’s responses is an ineffective way of using AI is that the chatbot does not always provide reliable information.
Davis shared a recent story from an employer who asked a question in the job application about candidates’ favorite fitness-related product launches in the past year.
“They said they got about 100 identical responses of ‘my favorite campaign launch was Peloton’ and the employer was like ‘ultimately that was ChatGPT, but then also equally Peloton was released like four or five years ago’,” she said. The employer was referring to an ad campaign from Peloton in 2020.
Davis said that young people “need to educate themselves” on how to use ChatGPT properly and not just to copy answers. “In my opinion, you can use ChatGPT in the job search process but it should be used as a tool, not a replacement,” she said.
Michelle Reisdorf, district director at recruitment firm Robert Half, told CNBC that AI is great for “proofreading and enhancing what you’ve already written but it’s not a one-stop shop to generate the perfect resume.”
“Recruiters will be able to tell if you’re not including specific details from your past jobs or writing in a personal, human voice,” she said.