Wells Fargo said it is ending a program which provided customers with personal lines of credit with the goal of simplifying its product offerings, but the move has drawn fire because it could potentially affect customer credit scores through no fault of their own, said CNBC. The program, which let users borrow between $3,000 to $100,000, was marketed as a way to consolidate higher interest credit card debt, avoid overdraft fees, or pay for large purchases like home repairs.
The bank warned that this closure might affect people's credit scores. While the bank did not elaborate on how, another analysis in CNBC speculated that it might have something to do with credit utilization ratios, since by closing the accounts people will have less available credit and therefore be seen as using up more than before. Sen. Elizabeth Warren (D-Mass.) decried the move on Twitter, saying that consumers should not have their credit negatively impacted by what amounts to a corporate restructuring that has nothing to do with their actual spending habits. The senator added this is particularly relevant given the bank's recent scandals.
CNBC noted that the asset cap the bank has been operating under for the aforementioned scandals likely had an impact onthe decision, as it has likely cost the bank billions in earnings due to the stringent limitations of how much it can hold on its balance sheet. It is for this same reason that the bank previously ended its home equity service and, more recently, its auto lending business as well.