"The ACGI goes beyond the publicly observable aspects of corporate governance to provide an internal perspective on the effectiveness of corporate governance throughout the organization," said Terry L. Neal, director of corporate governance at the Neel Corporate Governance Center. "In a crisis, such as the COVID-19 pandemic, a lack of timely or reliable information and less-than-ideal governance measures can affect not just the profitability of the company, but its employees, customers, vendors and others and, indeed, long-term sustainability.”