"Obviously, you have to know your 'stuff'; you have to be concerned about the fact that your professional knowledge is very well honed, but also, I would say, understanding firm dynamics is really critical because you’re going to be working with the various types of personalities that people have. This is part of becoming a good communicator—understanding people and their psychology and the sociology of the community you’re in, and the group dynamics that occur. Part of that is understanding how the pecking order works and understanding that a pecking order is not by itself terrible; it’s just the fact that you’re coming in as a beginner. I must say that my involvement on the Board of the New York State Society of CPAs and my committee work have been invaluable, in this regard."